Profile
Ken Utsumi
Castle Hotel & Spa General Manager/COO
(NY-JAPAN Tsunagu project)
My experience is very special that I achieved to get lost of plaque by ourselves and as GM/COO.
Castle has awarded 4 star plaque of Forbes and AAA, and Michelin (The Plate/The first year Michelin started rating in Westchester, NY.) https://guide.michelin.com/us/en/new-york-state/tarrytown/restaurant/equus
we have also awarded "Hall of Fame" From The knot.
Our dedicated team members’ passion and continuous hard work brought these honorable awards I started work Castle since 2015. I love Castle.
I have implemented over 100kinds of action plans and executed by our team, and we exceeded to last years revenue straight 14 months year over year to month.
My experience prior to Castle Hotel and spa was
Sankara Hotel and spa Yakushima General Manager/Executive Director.
and We got No.1 from Trip-advisor as best luxury hotel among entire Japan Hotels 2014.
and below attached a article of 2016.
https://theluxurytravelexpert.com/2016/07/18/top-10-most-exclusive-hotels-in-japan/
http://www.travelvision.jp/news/detail.php?id=60272
this is japanese article for 2014 No1 plaque
GLOBIS Graduate School of Management (MBA), Institute of culinary education(Hospitality management) in NY 2017, from Kawanishi City, Hyogo Prefecture, participated in hotel business in NY from the end of 2014, and also involved in golf course development in Hawaii in 2019. Hobbies: Fly Fishing
Ken Utsumi Link compilation
https://www.ice.edu/blog/ken-utsumi-castle-hotel-general-manager
日米の違い乗り越え、ニューヨーク郊外のホテルを経営 ... - ジェトロ
www.jetro.go.jp › biznews › 2015/08
Aug 3, 2015 - リゾート事業などを展開する平川商事（本社：大阪府八尾市）は2011年3月、ニューヨーク郊外にある古城をデザインしたホテル「キャッスルホテル＆スパ」を買収し、米国進出を果たした。同ホテル副社長の内海健氏に
Globis - 【卒業生・内海さんが副社長のホテル、明日のTVに ...
卒業生・内海さんが副社長のホテル、明日のTVに】 グロービスMBA卒業生・内海健さんが副社長を務めるサンカラニューヨークの経営するホテル「キャッスル ホテル＆スパ ニューヨーク」が明日12日（土）朝8時の朝日放送「旅サラダ」のニューヨーク特集で
【キャッスルホテル＆スパ】 サンカラNY LLC 副社長 内海健氏 ...
Dec 24, 2015 - 【キャッスルホテル＆スパ】 マンハッタンから30分！ ラグジュアリーな古城ホテル. サンカラNY LLC 副社長 内海健氏. 内海さんはサンカラの副社長として、この高級品質を支える100人の従業員を束ねている。平川商事の総務人事部長や
Castle Team
Banquet Chef:Tyrone Nelson
Tyrone Nelson developed a passion for cooking at a young age. He was fortunate to experience both Caribbean and European cuisine while living abroad in childhood. He traveled to the United States in young adulthood where he began his career. Tyrone attended Westchester Community College where he received his degree in Culinary Arts and Management. He began working at Equus shortly after, and has been dedicated to enhancing his craft since. Tyrone favors Indian cuisine the most, but enjoys cooking all genres- some of his favorite hobbies include making homemade pasta and baking. He hopes to continue to contribute his diverse experience to Equus.
Former FB Director:Mathieu Sylva
Mathieu came from the old world Paris, France. He has worked and practiced the philosophy and standard of service at the oldest restaurant in Paris, “Le Procope”. Also, he has worked at the Savoy Hotel in London, England as a Junior Butler. Mathieu’s experience brought him to Windows on the World as a corporate trainer . He was Director of service at NBC; and also working personally for Bob & Suzanne Wright for Autism Speaks.
Mathieu’s motto is that service is love made visible.
I pledge to uphold the integrity and honor of all I am and in all I do
Former Sous Chef:Janner Amoz
He is working as Chef on Board for Saudi Arabian Airline based in Jeddah,Kingdom of Saudi Arabia.
He came from Jakarta,Indonesia. After Castle Job,he experienced four seasons Hotel Jakarta as Sous Chef.
also he has Experience The Ritz-Carlton Dubai and Jakarta.
He has Gorgeous knowledge.
Plemmie Lawson:My Teacher at Hospitality school
An enthusiastic, highly organized, detail-oriented business owner with proven success in loyalty marketing, training and global program and project management. Passionate, committed and resourceful self-starter with the demonstrated ability to effectively build client facing relationships and pitch and influence at senior management level.
Cesar Calderon: Director of Operations
Improve the business process for each department through analysis and collaboration,Get involved in long term business planning at the managerial and executive level,Collaborate with department management to develop final plans.Analyze the performance of support functions for departments such as human resources and make recommendations for improvement.Work with project managers to develop budgets for special programs,Act as a responsible individual for the approval of significant corporate expense checks
Restaurant Supervisor: Damien Cannick
Damien is a “Product of Sankara.”
Damien owes part of success to his teachers at Equus, Matheiu Sylva, Danny Martins, Fabien Gross, Joseph Munoz, and Norio Hashimoto, because they taught him the importance of Leadership,Teamwork and creating a Seamless Dining Experience.
Equus was featured in the renowned Michelin Guide in 2020, and holds a 4.6 rating because of the hard work of the Equus team under the leadership of Damien.
Luis Silva: former castle restaurant supervisor started his hospitality career in the housekeeping department in one of the hotel landmarks of the touristic city in viña del mar, Chile. Later on continuing on the food and beverage service department going through all the possible positions. His main experience was accomplished by working on the most prestigious cruise line companies such as Seaborne and crystal cruises. At present times he is a maitre D at the most renowned five star grand luxury hotel in Barcelona, Spain.
Sandun Withanarachcgi(Former pastry/bread chef) He graduated from shatec culinary school in Singapore , and he worked for some of best hospitality companies etc fairmont , Ritz carlton , Armani hotels and resorts ,Swiss hotel and Sankara hotels ,He is working at Sofitel the palm as a pastry chef .His Instagram page some of my work pictures @sandun1990 .
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Sales Director
Liz Rachlin began her career opening a new large hotel property in Pennsylvania, where she discovered her passion for hospitality and sales. Liz later moved to New York to accept an exciting opportunity with the sales team at the Castle Hotel & Spa. Driving growth and revenue as well as exceeding customer expectations, she was soon promoted to Senior Sales Manager. Liz has strong leadership skills, fostering a strong and cohesive team environment. During Liz's time at the Castle Hotel & Spa, she enjoyed building strong and longstanding relationships with clients, working and developing the sales team and planning outstanding, luxury events.
Sales manager
Toni Pernice
At the Castle, she credits her success to the endless possibilities to learn. Under the leadership of Cesar Calderon and Elizabeth Rachlin, she was able to understand how event were to be run and how to improve her sales techniques. As coordinator, she was able to get to know the Castle preferred vendors, help as bridal attendant learning how each wedding is to be set up and learn how events were implemented from both sales and banquets departments before she was promoted to Sales Manager. Her greatest accomplishment is helping the Castle Hotel and Spa win the Knot's Hall of fame in 2019
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Regine Villard - Sales Coordinator
Regine is a highly-organized Sales professional who focuses on providing an unparalleled guest experience, ensuring Castle Hotel and Spa's standards remain true to its core value, guest satisfaction. Regine’s focus in her role derives from over 10 years of client relationship management, customer service and sales experience.